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Sarah UKFast | Account Manager

How to Keep Track of Customer Loyalty

31.12.2015 by Guest

In this digital day and age, businesses have a seemingly endless stream of potentially valuable data at their fingertips. It’s a goldmine of information, but the trouble is, many companies aren’t using it to their advantage. Phil Foster of Love Energy Savings shares his insights. There are some occasions when numbers and raw data don’t give you the kind of insight that you’re looking for. Sometimes, only qualitative research can do that. So how do you go about monitoring something as subjective as customer service, or something as fluffy and unpredictable as customer loyalty? You would think that the only…

DIY Security for SMEs

30.12.2015 by Jenn Granger

Businesses are starting to realise that they need to take a more proactive role in protecting themselves. However, not all SMEs will have the knowledge – or the cash – to do this, and it can fall by the wayside.…

Automation: People vs Tech

29.12.2015 by Jenn Granger

One of the big question marks around tech over the last year has been surrounding automation. As tech gets better and better, and industries increasingly turn to automation to streamline processes, there’s understandably been some fears around the impact this…

‘Tis the Season (for Cyber Attacks)

28.12.2015 by Jenn Granger

The festive period often sees a rise in cyber attacks – a rubbishy little gift from grinchy attackers. And the last thing you want while you’re eating chestnuts by an open fire is to click on a dodgy link in…

Merry Christmas from UKFast!

25.12.2015 by Jenn Granger

Well hello December 25th, we’ve been expecting you! I’m going to guess that right about now you’re falling asleep on a comfy sofa, with a festive film on in the background, a glass of well-earned wine in your hand, and…

Security Predictions for 2016

24.12.2015 by Guest

As the year draws to a close, many businesses are looking to industry experts for advice on where they should be focussing efforts to protect themselves for the year ahead. Dr Rob Hegarty is sharing his predictions so that you…

A Core Problem for Privacy

23.12.2015 by Jenn Granger

There’s been some fairly vocal opposition to the draft Investigatory Powers Bill and Monday was the deadline to submit written evidence to the committee looking at the draft. Major tech firms have been weighing in, and Apple is the latest to…

UKFast Cuts Compliance Worries

22.12.2015 by Jenn Granger

We’ve been talking quite a bit about Safe Harbour recently, and what it means for you (and with good reason, it’s pretty flippin’ important!); but sometimes seeing is believing, so we’re sharing the story of one of our clients who…

Thank You Manchester!

21.12.2015 by Jenn Granger

Last week Manchester came together to bring toys and festive cheer to children who otherwise would not receive a present for Christmas. It was fun, tiring, and – I’m not gonna lie – I’m now super hench from moving toys…

Fridays at UKFast – 18th December

18.12.2015 by Jenn Granger

The end is so close we can almost taste it – and it tastes of tinsel and turkey! This week we’ve been talking about 2016 as the year of the security threat – but luckily we’ve also got a webinar…