Alexa metrics
Live Chat

Welcome to UKFast, do you have a question? Our hosting experts have the answers.

Chat Now
Sarah UKFast | Account Manager

Falling Like Domino’s

16 June 2014 by Jenn Granger

The latest company to fall prey to a hack is Domino’s, who is currently being held to ransom for €30,000. It’s saying that no financial data has been taken, but with the way we often handle our security, does that really mean anything?


Yesterday, hacker(s) Rex Mundi announced they’d infiltrated Domino’s pizza, and that unless they received €30,000 they would go public with the stolen info. But Domino’s Pizza executive Andre ten Wolde isn’t giving it up easily, according to a Dutch newspaper, and instead, Domino’s has filed a complaint with a court in Paris. He’s saying that financial details haven’t been taken and that, “there are clear indications that something is broken on our server.” Indications like the fact that their customers’ data is about to be all over the internet.

Mundi also tweeted that if Domino’s doesn’t cough up the dough (sorry, had to be done) and they release the info then customers can sue Domino’s: “If Domino’s Pizza doesn’t pay us (on Monday) and we publish your data, you have the right to sue them. Speak to your lawyer.”  Watch this space. They went on to describe what they’d lifted from the pizza people: “And boy, did we find some juicy stuff in there! We downloaded over 592,000 customer records (including passwords) from French customers and over 58,000 records from Belgian ones. That’s over six hundred thousand records, which include the customers’ full names, addresses, phone numbers, email addresses, passwords and delivery instructions. (Oh, and their favourite pizza topping as well, because why not).”

Domino’s Belgium and France share the same database, so a breach of one meant both were compromised; which makes this quite the ‘putting all your eggs in one basket and having it dropped from a great height’ scenario.

Domino’s says that no financial data has been compromised but has suggested changing passwords. Although, as many people use the same password across the board, it probably wouldn’t take much for the discerning hacker to get to the good stuff anyway. It’s so important that passwords are different for different accounts, but apparently about half of us still use the same one for most, if not all of them. I get it – it’s annoying and takes up valuable mental storage space, and IT support hate you and laugh at you because you’ve forgotten your password again; but it’s worth it. Yesterday I asked a friend if they’d changed their password after the eBay breach (and following reminder email) – they hadn’t. And don’t even get me started on what percentage of my family have probably just sliiiightly modified their original one. It’s like: ‘These guys are professionals Nan, they’ve probably thought of putting 2 on the end of your previous password.’

But to be fair, it’s easy to think it’ll happen to someone else, or just that you wouldn’t be of interest to hackers; but trust me, it can happen to you and you are of interest. The other thing is that it can be hard to make the connection between ‘My computer has a virus’ and ‘The information hackers have access to could be used to impersonate me/steal my money/lock my computer which has my embarrassing collage of ‘90s heart-throb James Van Der Beek on it.’ But these guys even want to know your favourite pizza topping now; that’s vital life information! So, unless you want a slice of your life laid out on a plate for any unsavoury character to see, take some time to protect yourself!

We’ve put together a few tips on building better passwords that you can remember; and if you have any concerns about the security of your solution at UKFast, give us a call on 0208 045 4945 or contact your account manager.