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Sarah UKFast | Account Manager

Firewall Updates Made Easier For Customers

11 September 2013 by Emma Blunt

What is a firewall?

A firewall is hardware used to prevent unauthorised traffic, programs or internet users from accessing a private network and/or a single server or computer.

Unprotected servers are vulnerable to online attacks, causing a compromise of data or downtime.

The firewall inspects each individual ‘packet’ of data as it arrives, determining its source and destination. It looks at a set of rules that determine whether the packet is to be forwarded to the destination or dropped. The customer can configure these rules to specify which ports on their server should be accessible to which sources.

As part of UKFast’s continued effort to make life easier for clients, customers can now update their firewall without having to issue a ticket.

Changes can be made to shared and dedicated firewalls instantly through the MyUKFast control panel, making it a smoother process for users.

The shared firewall control panel allows you to specify inbound and outbound TCP/UDP ports and ranges that your solution should be open to. New features also include the ability to specify a set of Admin ports and allow access to these from certain IP addresses, and block specific external IP addresses.

Dedicated firewall users are given even more control. Capabilities include –

  • Create custom firewall rules
  • Configure both incoming and outgoing rules
  • Total granular control – allow or deny traffic to/from each server and from/to any IP or range
  • No limit to the number of rules allowed
  • Order your access rules by priority
  • Arrange your ports, servers and IPs into groups with friendly names to use within your rules
  • Re-order and re-prioritise rules easily

A redundant option is also available – for business-critical infrastructures and high revenue sites, a dedicated redundant firewall is the most resilient solution.

Some existing firewalls may need configuring to allow these new online features. Please login to MyUKFast to see if your firewall is available in your control panel (this can be found in Services/Firewall).

Are you on a shared firewall and are interested in having the extra levels of security and control a dedicated firewall can provide? You can speak to your dedicated account handler on 0800 458 4544