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October 2010 Security Bulletin Release

13.10.2010 by James Crawshaw

As mentioned in the previous post on this months security bulletin releases, there are now confirmed to be 16 security bulletins, addressing 49 vulnerabilities. This month is a milestone for Microsoft in that it reaches a new high for both…

Super Friday for our Super Service Staff

11.10.2010 by Darren Taylor

I'm a raving fan of Customer Service Week. We've had a really successful one celebrating and focusing on the importance of excellent service. I ended the week dressed as Batman the Dark Knight, but my approach to championing service has…

October 2010 Security Bulletin Release Advance Notification

8.10.2010 by James Crawshaw

This 'Patch Tuesday' for October 2010, sees the release of 16 bulletins addressing 49 vulnerabilities. All bulletins affect Windows; 4 carrying Critical severity rating. The limited information available at this pre-release stage is as follows: Bulletin ID Maximum Severity Rating…

Obama Administration Targets Social Networking

7.10.2010 by Lady Penelope

With the UK terror threat level rising to "Severe" and the US State Department releasing an official warning for Americans travelling to Europe, it can come as no surprise that the Obama administration has turned its watchful eye on social…

Where Social Media and Customer Service Meet

6.10.2010 by Stephen McNamara

This week, my blog is being hijacked by members of the team eager to give their take on customer service. I've tried to stop them, but the floodgates have opened! So today, it's Jonathan from the marketing team... In the…

Internet TV Threatens Broadband Costs

6.10.2010 by Lady Penelope

Internet TV may mean yet more bad news for the pockets of broadband users, according to the director general of the BBC. Following on from August's revelations that 97 per cent of customers are not getting the broadband services that…

Social Media Risks for SMBs

5.10.2010 by Lady Penelope

Despite Mark Zuckerberg's social media phenomenon being immortalised on the silver screen this month, the privacy and security concerns of Facebook et al are still the big news. According to a recent study by Panda Security, around a third of…

It’s National Customer Service Week

4.10.2010 by Stephen McNamara

It is not enough to have satisfied customers. At UKFast we want Raving Fans. Imagine people telling their friends over a drink how great we are. To drive this vision and find more fans we are using National Customer Service…

Managing Resource in RHEL6 Part 1

4.10.2010 by Pingu

The most prominent and for the hosting business, most important updates that are going to come out for Redhat Enterprise Linux are those introducing control groups in RHEL6. These have been around in a supported capacity since Fedora 8 but…