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Sarah UKFast | Account Manager

Internet Training For New Recruits

28 March 2006 by Mother Superior

I am involved in training some new recruits at UKFast this week and I’ve realised that the subject is so huge that you can’t assume what people will know and what they won’t.

As we’re a hosting company, the core of the training is about our services and how they fit into the grand scheme of things – but naturally there’s a mass of important history and culture that we need to draw from.

We were deep into domain name servers and propagation this afternoon, when someone said; “Hold on a second, what’s the difference between the Internet and the World Wide Web?”

It’s a hugely valid question and having talked around the subject in regards to email provisions, web hosting and application servers earlier on, my colleague George and I had neglected to realise some of the basics for the group.

With that sorted, they’re now getting through clustering and load balancing, so I hope they are not experiencing a mid afternoon lull!

For me, it’s difficult to know how to go about giving a comprehensive yet concise run down of what you need to know about the Net. Perhaps someone can recommend a site or two that can help?