AWS Emergency Support
Our AWS-certified engineers provide emergency support for AWS in an instant, specialising in the quick and effective resolution of AWS issues so you can get back to running your business.
AWS emergency support ensures you have you quick and easy access to your AWS team with our enterprise-grade, 15-minute response SLA and instant messaging service.
We partner with your technical team to gain a comprehensive understanding of your AWS solution and provide the AWS emergency support required. This equips us to provide tailored assistance that ensures your AWS solution is stabilised and secured according to AWS Well-Architected Framework.
We also ensure that all the heavy-lifting is taken care of, including monitoring, patching and security.