UKFast is the largest privately-owned hosting provider in the UK. We've earned over 18 years experience in cloud technology and dedicated hosting. Our focus is providing the highest levels of service possible and earning life-long loyalty from our customers.
We focus on speed in everything we do; whether that’s aiming to be the first to market with a new innovation or answering your call within three rings. Our aim is to help you to achieve your business goals faster.
Our data centres are ISO 27001 certified and PCI-compliant, ensuring your solution is protected by exceptional levels of security, all the time. Plus, our solutions are protected by a Cisco ASA Firewall as standard.
We know how important it is that your business is always online, which is why we have invested in fully-owned Tier 3 standard data centres, enterprise-grade infrastructure and our own super-fast network, giving us guaranteed control of the end-to-end process.
Not only does your solution sit behind a Cisco ASA firewall as standard, our data centres are ISO 27001 certified, PCI-compliant and secured to UK government IL4 standards, which ensures your solution is protected by exceptional levels of security at all times.
You'll soon see our expert support engineers as an extension of your team. Supporting Windows, Ubuntu, CentOS, Debian and RedHat, our team are available 24/7/365 to answer questions or help resolve any issues, plus your call will be answered within 3 rings, guaranteed.
With UKFast we guarantee 100% network uptime, ensuring your business is always online. And with PROprotection® you can combine extras such as 15min support response, 1 hour hardware replacement and proactive server monitoring to give you absolute peace of mind.
Knowing what our customers think about us is hugely important to us to ensure we're always exceeding expectations.
Here at UKFast, we use Net Promoter Score (NPS) so we can see how happy our clients are with our performance. We're incredibly proud of our industry-leading - and award winning - 24/7/365 customer service and believe our NPS score reflects this passion.
UKFast are amazing. The team always want to work with us; they see our problems as their problems and we honestly don't know where we would be without them.
Dan Cluderay, Founder
Your eCloud® solution will be backed by a team of UK-based technical engineers available 24/7/365, plus a dedicated account manager.
We've invested £22m in our UK-based data centres to ensure the highest levels of service, security and performance.
