UKFast Web Hosting Awards

The judges felt that "the level of support that UKFast offered its customers was superior to that of the other entrants". The judges were particularly "impressed with the innovative ways in which UKFast engaged with its customers, such as hosting events and through its film department".

The judges commented that "many companies could be doing much more in the area of CSR, but were impressed with the work that UKFast had done to enhance Digital Inclusion". They also felt that "the courses that were offered to staff and the work in designing diplomas in schools were important and made UKFast worthy winners".

The judges agreed that UKFast has placed importance on client data protection and can offer customers a variety of secure hosting packages which include automated patch management and good SLAs.

The judges agreed that "UKFast can cater for the hosting requirements of any business. It was felt that UKFast can provide good security and tech support with a solid awareness of the applications necessary to run a successful business."

"A unanimous judging panel felt that UKFast was the clear and decisive winner. UKFast offers clients a free and full daily back-up service as standard and an impressive service level guarantee with a firm commitment to uptime. UKFast offers personal and friendly customer support, with a technical person promising to pick up the phone within three rings. With this commitment to customer service and support, UKFast 'wins hands down'."

Voted for by the industry - UK's Trade Association for providers of Internet services - the ISPA. The ISPA stated, "We were impressed with UKFast's commitment to deliver value, performance and quality support for its customers. Confirmed by its performance in the three months of independent monitoring and testing. It is a well secured hosting service with a 99.99% service level guarantee."