UKFast Network Status

Problems? Contact our 24/7 tech support team

In the unlikely event of a problem the most effective way to us is to submit a Priority Support ticket:

• Simply log into your MyUKFast control panel and click on the Dynamic Support tab
• Click on the Priority Support button
• Click on the Submit a Ticket button
• Provide full details of your problem, the service it relates to and priority level
• Then simply click to raise the ticket and note the ticket reference number

When telephoning technical support, please quote your ticket reference number so the team member can bring up your details and give you an accurate update. To speak to a member of our dynamic support team immediately, please call us free on: 0800 230 0032.

Why not visit our FAQs as the answer to your query may already be answered, saving you time.