UKFast Hosting FAQs

Available Sections

UKFast General

Every dedicated server hosting solution from us is configured to meet the specific needs of your business, and are available with both Windows and Linux operating systems.

Please select from the available FAQs below or select from a more specific related subject using the index on the right.

Yes we accept Switch/Maestro, Visa, MasterCard and you can also pay by Direct Debit.

Q. Do you know any cheats/quick helpful tips for building websites in CSS?

Just take a look at this cheat sheet from our techies: CSS cheat sheet

Q. Do you offer 24 hour support?

Yes and, unlike many of our competitors, its totally free and unlimited - you can contact us by phone, email and pss.

When choosing a hosting partner, it's important not to be seduced by low prices. You should always check whether they charge for 24-hour support, because otherwise you could be left with a hefty, unexpected bill next time your server crashes. With UKFast you can enjoy the total confidence that whatever the time, night or day, if your system goes down our skilled technicians will be on-site to resolve problems - and at no extra cost to your business.

Simply ring 0800 230 0032 and our support team will answer your questions 24 hours per day.

Q. What technical support does UKFast offer?

Our highly skilled support team is available 24 hours a day via Email and PSS, and from 8am to 8pm on 0800 230 0032. To learn more about our Priority Support System simply click on the link.

Q. Do UKFast offer database replication?

Yes, UKFast offers both MySQL and Microsoft SQL replication.

By combining the benefits of database replication with load balanced web servers, UKFast are able to provide truly resilient solutions.

Take a look at the Server Replication page and give our team a call on 0800 458 4545

Q. How do I contact technical support?

Call 0800 230 0032 24 hours per day, 7 days a week
Email us on support@ukfast.co.uk
Submit a secure ticket through the PSS in MyUKFast

How can we help?

What our clients say

“We discovered UKFast through word of mouth and were delighted by their efficiency. Within days the site was functioning better than ever.”

“Within eight weeks of moving to UKFast our revenue increased by 50% and visitor numbers still improve day-by-day without putting any pressure on the servers.”

“The website is considerably faster and our customers are happier, and our conversion rate has increased by 27%. ”

“ We have moved from fixed infrastructure to a solution that is almost entirely dynamic. Our business has now accelerated beyond even the most optimistic predictions.”

Sales	0208 045 4945	0800 458 4545
Support	0208 045 4944	0800 230 0032

UKFast Hosting FAQs

Available Sections

UKFast General

Related FAQ's