UKFast Newsletter
May 2006

Dear Newsletter Subscriber

Welcome to the May Newsletter.

May has been a month like no other for UKFast. Just like a screenplay, the beginning, middle and end have been full of build up, excitement and resolution.

Internet World was a fantastic way to start the month and there’ll be plenty more on that later, including our marketing report on drawing crowds at trade shows.


Jonathan Bowers - Communications Manager
Jonathan Bowers
Communications Manager

Lawrence Jones and I stayed down in London after the exhibition to sponsor a conference on Delivering the New PR, which was also a real eye opener.

The middle of the month saw the World Wide Web conference in Edinburgh with many of the web’s top drawer discussing the opportunities the future presents. I’ll bring you the highlights in the Hot Topic.

And right at the end of the month we are thrilled to report that Sale Sharks have made history by becoming the first Rugby Union team to win the league and then the play offs becoming Champions of the Premiership!

We’re now looking forward to June and preparing a tremendous summer for the Network. The UKFast Internet Awards will be getting under way next month, but before we get there, lets take a look at May in a bit more detail.

Inside this Issue

small bullet May @ UKFast – A month of developments
small bullet Tip from the Techies - Generate useful gibberish!
small bullet A Marketing Minute - Trade Shows in a virtual world – part 2
small bullet Spotlight on the Client - Why you need String
small bullet Hot Topic - Key themes from the International Web conference
small bullet Top Ten - Software pirates – the costly Nations

As always if there’s anything you’d like to share, then please feel free to get in touch by email jonathan.bowers@ukfast.net or phone 0870 421 1585.



UKFast company news

May @ UKFast - A month of developments

The UKFast team at the Internet ShowFrom start to finish, May has been about development: Development of the network, of new and existing relationships and of stronger communications.

Strengthening relationships

We’ve been out and about a lot this month and it’s been fantastic for meeting up with existing clients and building new relationships. As well as the Internet World Show – which features in our Marketing Minute, Lawrence Jones and I have been involved in a number of conferences on new communication methods and Internet marketing techniques.

Next week, as part of this schedule, Lawrence Jones is talking in Manchester, alongside representatives from Yahoo and Hitwise about ‘Optimising Your Online Presence.’ If you are interested in finding out more about this, take a look at the flyer on our website. The event is on Wednesday June 7 at 6pm. The venue is Cube on Portland Street. I hope to see some of you there.

Improving the Network

There have been hardware and software developments this month. The network has undergone a significant Switch upgrade that allows us to monitor the PPS on every server more effectively, while the R&D team has unveiled the new client area. Already there’s an abundance of useful features and the team are adding more every day.

The new client area focuses on convenience and uniformity. The tabbed navigation across the top splits it into 3 distinct areas: ‘My Account’, ‘Services’ and ‘Support.’ Some of the inspiration has been drawn from the Google control panel. Each section has further navigation on the left. A couple of favourites within the new system include the triple search function in the Domain section and the MRTG / PPS stats for server clients.

As a result of the Switch upgrade we have made it possible for you to view the packets per second your sites experience with this new PPS page. 1000 small packets can require a good deal more processing power than one large packet using the same bandwidth and there are plenty of viruses out there that take advantage of these potential weaknesses. It’s well worth being vigilant and making sure you are not responsible for slowing down your systems.

Charlie Hodgson converts for SaleCelebrating success

The other great news this month is that Sale Sharks are the new Champions of the Premiership. Following a win in the European Challenge Cup last year, they have built on the momentum and completed the biggest victory in the clubs 145 year history.

In damp, drizzly conditions, every one of the Sale team made a telling contribution, none moreso than UKFast’s Charlie Hodgson who was awarded Man of the Match. The Tigers fought hard but, by the end, had been forced into a series of basic errors and their infringements were punished by the World-class Hodgson, whose boot accounted for 23 of the Sharks 45 points.

Lawrence jones and Brian KennedyA group of us led by Lawrence Jones were at Twickenham to support the Sharks. Charlie proved once again his ability as not only a great kicker, but a world class fly half and we’d like to congratulate the whole team, who played a solid game that Leicester couldn’t penetrate.

In addition, we'd like to congratulate the off pitch partnership of Niels de Vos and Philippe Saint-Andre, that has resulted in an unbeatable team on the field. Lawrence was also able to join delighted Sharks owner Brian Kennedy after the game to celebrate.

Check out the Sharks Site for a full report.

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Optimising your online presence


top tips from the techies

Generate useful gibberish!

GibberishFor all those designers and programmers who need to dummy up web pages for clients, there’s a new alternative to the Lorem Ipsum copy of old. While Lorem Ipsum has been the print setting type since the fifteen hundreds, we think that Keith Enevoldsen’s Think Zone has come up with a great fun alternative.

It’s the Gibberish Generator. It has 6 levels of gibberish so you input any text – or even use one of the sample texts defaulted in and it creates a multitude of text that you can use to lay out webpages and populate sample databases with.

It’s not only practical, but very original too.

Hope you enjoy it.

http://thinkzone.wlonk.com/Gibber/GibGen.htm

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Vote for UKFast

Please vote for us
Vote for us in the Web Hosting Directory
in the
Web Hosting Directory
We did well with Webhost Directory in 2005 so we're after your help again to challenge for their Host of the Month award this year. Please click on the link and follow the brief instructions to vote for UKFast. Many thanks.

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a marketing minute
UKFast stand

Trade Shows in a virtual world – part 2

The big news is that while the Internet occupies a seemingly virtual space it remains about real people. At Internet World I did two podcasts interviewing exhibitors, organisers and IT professionals and the same message came through again and again. “It’s nice to do business face-to-face.”

So we know why people want to be there – how did we grab their attention?

As mentioned last month, we chose to draw on our sporting affiliations and other partnerships in order to make a dramatic impression on the visitor. And it certainly worked. Over the course of 3 days we secured the contact information of over 2500 people who joined us on our stand. Over one third of these have immediate needs making them very positive leads.

UKFast standWe employed a four fold strategy. The first was the look and shape of the stand. Designed with an elliptical base in the middle, the UKFast stand was the only one at the exhibition allowing access from all four corners. We enhanced this by peopling it with welcoming and knowledgeable representatives.

The second was the Ducati racing bike. Over the course of the exhibition hundreds of visitors were photographed on our Superbike, often accompanied by the UKFast Flyer Girls, or on occasions, the UKFast Tech Boys! Our affiliation to the stylish Ducati brand immediately placed us at the top of our field with many visitors.

By teaming up with The Living Room, restaurant and bar chain, we scored a huge hit by offering free smoothies throughout the event. Not only were potential customers static on our stand, but they were refreshed whilst chatting to us. We were also able to keep our own staff alert and hydrated. The blends were so popular that we became a favourite venue for both the Event organiser and the official photographer!

Living Room smoothies on the UKFast standIn addition, we set up a Podcasting studio and drew crowds to various interviews. Over all, the key word was ‘action’ and we managed to keep things happening from start to finish every day. We also had some excellent branded giveaways including 512mb flash drives.

These are the methods we used to draw the crowds and now we’ve secured all the data, the true test is in the follow up – as success will be assessed on the return on investment.

One other exhibitor worth mentioning is Streetmap.biz. They chose to draw crowds by employing Britain’s ‘Master of Illusion’ David Penn, who designed a series of shows based around the core messages that Streetmap wanted to deliver. You can find out more about this, by downloading the second UKFast Podcast at Internet world from our podcast page.

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Spotlight Historic futures

Spotlight on the Client – Why you need String!

Retail on the Internet is more and more consumer led and companies both traditional and of online origin are finding that in order to sell products they have to work harder to build relations with customers than ever before. When you couple this with growing ethical concern over natural products and their origins, you have a definite need for String.

Gloucestershire based Historic Futures has developed String, which is the world’s leading supply-chain traceability service. It’s a service that has been taken up by manufacturers and retailers alike to provide complete product traceability, from finished item all the way back to the raw materials.

When I first spoke with Simon Warrick, CTO at Historic Futures, he explained the system by sending me a list of ingredients for a curry he had made. The information was integrated into Google Maps and quite literally mapped the journey of each ingredient. From the fields in India where cumin seeds are grown, the factories they are sent to – the route they travel to the UK, the warehouse they arrive in to the shops they are bought from.

This might seem like overkill, but for many, it’s exactly what is needed to regain trust and build a reputation as a transparent organisation. This is no doubt why the likes on Nike and Wal Mart have sponsored the Organic Exchange project that Historic Futures partners with in order to bring us information about the origins of clothing.

Simon Warrick believes that companies who prove their products are of the best origins and standards, those who are openly accountable for their products, will drive the market and force people who claim the ‘organic’ label to prove it. A crucial dimension in a society where trust in organisations is at an all time low.

When you think about it – the technology can be applied to pretty much anything. Wherever there is a supply chain, String can be employed to reveal it. To find out more about String and the Historic Futures industry partners, take a look at the website and follow the demos from the homepage.

http://www.historicfutures.com


this months hot topic

Key themes from the International Web conference

Last week saw the annual World Wide Web conference, this time held in Scotland’s royal city – Edinburgh. I thought it might be useful to bring you some of the highlights so that we can all stay in the loop on the biggest advancements of our industry.www 2006 conference

The four day event took the opportunity to delve into a different aspect of the web each day. I’m going to take a top pick from each of these, starting with Sir David Brown, chairman of Motorola, delivering the keynote speech on day one.

It’s interesting to see Tim Berners-Lee introducing the keynote. Berners-Lee was fairly outspoken about the negative aspects of the .mobi domain, last year, so I wonder how he felt about Sir David’s talk, which gave light to one of the webs strongest directions – the mobile device market.

One of Web 2.0’s many defining characteristics is the way we can access the web from almost anywhere using a whole host of platforms. Sir David Brown analysed the digital drive within our social and business lives and cited specific criteria that we can all look out for as the ‘New Economy’ arrives. An interesting aspect of multi-platform popularity that he cited was an increase in personalisation of web content driving improved value to every user’s experience. You can download his PowerPoint presentation from the official website.

The ‘semantic web’ was the big phrase on the second day of the conference and Dr Richard Benjamins, Director of Innovation and R&D at Intelligent Software Components (iSOCO), delivered a speech on the opportunities made available by Semantic thinking on the web. This is; creating a web that can be interpreted by machines. You can look at his PowerPoint, which takes areas such as the legal field and analyses the potential of systems that find truly relevant information.

This of course can be applied to any market on the web and travel springs to mind. Typing in “Villa in South of France with large pool, 10 minutes from the beach” and actually getting a result back that fits exactly is an exciting prospect that once again helps us to personalise the experience we have as users.

SwoogleLast week on the UKFast blog I mentioned a new semantic web search engine that is still in development called Swoogle. It’s worth having a look at how this might change the way you develop your information databases and web content.

Thursday’s focus was split with one topic of the day being web security. Mike Davies of Verisign gave an interesting presentation that brought home the effects of cyber crime. Statistics such as; 9715 new phishing sites in January 2006, hijacking over 100 established brands, have resulted in 90% of us being fooled at one time or another. This has led to mass distrust, with 84% of businesses believing that more needs to be done to protect them and 24% choosing not to purchase online. An unhappy situation indeed.

The whole industry is looking at online security and UKFast is in talks with a number of top companies including Versign to make sure that we are providing the most secure solutions possible.

The final day of the conference again split the themes and while the mainstay was about Health on the web, there were also a number of talks about Society on the web, from a legal perspective. The European Patent Office was represented by Clara Neppel, who’s PowerPoint whilst weighty does contain useful information about what the office considers as patent material and what it doesn’t. The breakdown starts in earnest on Page 13 of the document.

The conference was by all accounts ‘full of the future,’ which is all about convenience, relevance and security. The organisers are reportedly producing a set of podcasts that will cover the full conference and I will make sure that they are made available to you all, when they come to fruition. Until then, let’s move onto something just as popular, but a little less savoury...

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top ten - Software pirates – the costly Nations
Windows pirate

Not one European country appears in the top ten software pirating Nations. The Asians and Africans unsurprisingly dominate the list. The top offender, Vietnam pirates 90% of its software. In contrast the lowest nation in the survey, the US, suffers 21%.

However, considering the cost to the economy of the piracy, presents a different story, flipping the US to the top of the list.

Here are the top ten countries with the greatest dollar value of pirated software.

The amounts are in $millions so it’s more than a fist full of dollars!

10. Brazil $ 766
9. Canada $ 779
8. Italy $ 1,564
7. Japan $ 1,621
6. Russia $ 1,625
5. United Kingdom $ 1,802
4. Germany $ 1,920
3. France $ 3,191
2. China $ 3,884
1. United States $ 6,895

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A quick note from the sponsor!!

Having been with the Sharks now for 6 seasons, we have seen the quality of both the Rugby and the hospitality improve year on year and now the Sharks are Premiership Champions, our table at the Rugby has never been more sought after.

As part of our new sponsorship deal with the club we have arranged some extra tickets for each game in order to keep up with demand from your good selves.
Please email me
if you are interested in joining us next season and I will do my best to fit you in.

As ever, I hope the Newsletter has provided a useful insight into UKFast. I look forward to speaking to many of you before next month.

Best wishes,

Jonathan

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