Award winning support from UKFast

Around the clock dedicated server support

At UKFast, we pride ourselves in offering the most comprehensive Service Level Agreement in our industry. We guarantee 100% network uptime and access to our level three Linux and Windows technicians 24/7 every day of the year.

We go the extra mile and promise to answer your call within three rings, and when you inform us of a problem, we guarantee to have an engineer working on a solution within 15 minutes of receipt of your call. Whenever you need us, we will be there to support you and your business.

Technical support with a human touch

In a crisis, we understand how important it is for you to be able to speak to someone immediately. For this reason we don't use automated telephone messaging systems, so you can access our support engineers 24/7. We even provide clients with a dedicated number for our Windows and Linux teams so you can speak directly to the team supporting your online business. We also have a highly trained account management team who are on hand to help and offer advice when you need it.

Get managed hosting for ultimate business performance

Managing and maintaining your own dedicated server can be difficult and time consuming. We know that you want to focus on your business without having to worry about your hosting. That's why we offer our award-winning Proprotection managed hosting package.

We realise the importance of your online solution to your business, with this in mind, we include services such as change management and server monitoring with all solutions, something usually only available at greater costs elsewhere.

Click here to access your client area.