Do you have a comprehensive strategy in place ensuring your business continues to perform whatever the circumstances?
Disruptions always happen when you least expect them so it's imperative to ensure all business critical systems, applications and processes are protected long before an unplanned disruption takes place.
Whether you are the victim of a power outage, virus, hack attack or even physical relocation of office space, have you got your Disaster Recovery planned to the letter? Who are you partnering with to ensure that when you are required to give your 100% focus on your business and team, you have a company like UKFast supporting you around the clock 24/7. Your Disaster Recovery plan is also a key component of your Business Continuity strategy. If high uptime is a vital requirement, then redundant infrastructure is essential.
About 10 years ago when UKFast was a much smaller business, Manchester was hit by a fire in a BT tunnel which destroyed 98% of all communication systems for businesses in the North West.
With in less than 1 hour we had relocated the entire UKFast support team redirected phone numbers and ensured we didn't drop a single customer whilst all of our competitors were affected for 8 straight days. We were able to do this as we have a comprehensive strategy that looks at every component that makes up the UKFast service. If you need help developing your strategy, or any part of it at UKFast, we are here to help.
Story from UKFast Team member
I had only been working at UKFast a couple of months. I was still in the academy but I will never forget that first day of the Manchester fire.
I saw first hand how seriously the UKFast team take their customers and business reputation even back then when the company only had around 30 staff. Every single person who was customer facing was mobilized and given a plastic box to pack their emergency belongings in.
We were marched out of the building and down the road to a business centre where the technical team who had sprinted ahead were already plugging in the network. We were up and running in less than an hour and that week impressed me to such extent I made a conscious decision, I want to work at UKFast forever. Being the best is about thinking ahead, having the contracts in place just on the off chance something might happen with the BT network. Our IT director Neil chose the business centre as it was a Cable & Wireless building.
If you are looking for someone to place your trust with, anyone of us at UKFast will travel though fire and brimstone for you, its part of our training.
Jonathan Bowers (Managing Director)
UKFast guarantees an incredible 30 minute hardware replacement, the fastest in our industry twice the speed of our nearest competitor. It's not just our network that is fast, getting you up and running is key to both your success and ours.
UKFast delivers 100% network and infrastructure guarantees and has maintained this for more than a decade, a fact that we are very proud of. Sadly servers don't last forever, UKFast deliver a 99.99% uptime on servers and application devices, with money back guarantees, so in the unlikely event the equipment fails you, we most certainly wont.
We hold all these certificates for all aspects of our services, not just our data-centres. When comparing us to other providers please check that they have these standards for all aspects of their network and services. On closer inspection we have found many companies say they are
Checking before disaster strikes is imperative.
Your Solutions Architects and Engineers are available to help design you a comprehensive Disaster Recovery solution that fits your strategy and meets your business needs, delivering value that no other provider can match. Our data centre staff and support engineers are on hand 24/7 ensuring we deliver the highest availability and standards that your business demands.
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